Our measures for your carefree feel-good holiday
Safe holidays in the Dolomites – South Tyrol
With our measures against COVID-19, we guarantee you unique, carefree and safe holidays in the Ganis world. Based on the current situation and legal measures, we can resume our operations from 21.05.21. While retailers, restaurants, museums etc. have already opened under certain conditions, the lifts and cable cars in the region will also gradually reopen. We look forward to welcoming you back to the Ganis World soon. Just like last year, we promise you: you can count on us!
Last update: 03.08.21
The entry to Italy is currently possible without quarantine. However, for a smooth start to your holiday, please note that you must present the EU’s digital COVID certificate (Green Pass), which shows whether you have been recovered, vaccinated or tested. It is also possible to present a printed confirmation of a valid negative PCR or antigen rapid test.
As evidence of vaccination, recovery or testing are valid:
- Proof of vaccination: this is valid from the 15th day after completion of the vaccination cycle.
- Proof of recovery: Verification of having recovered from a Covid 19 infection in the last six months.
- Proof of testing: Negative antigen or PCR test not older than 48 hours; children under 6 years of age are exempt from testing
Before entering Italy, online registration must be carried out via the European Digital Passenger Localisation Form (dPLF). In the event of checks, the confirmation email on the smartphone is sufficient as proof. In exceptional cases, i.e. exclusively in the event of technical obstacles, it is possible to complete the self-declaration in paper form.
When returning from South Tyrol to their respective home country, guests must also observe the entry regulations applicable in their respective home country for a return journey from Italy.
Further travel information
You can find further information about travel by visiting the official website of South Tyrol Tourism.
Staying at Ganischgerhof
We are looking forward to welcoming you soon with the usual warmth and hospitality. Even if we wear mouth and nose protection, you will see the joy in our eyes when we greet you with physical distance but emotional closeness. The health of you and of the entire Ganis team is our priority. That is why you can expect the highest hygiene standards in all areas with a lot of space both outside and inside the hotel. Every single guest will find its own personal oases of retreat with us.
We offer you a quick and contact-free Check-In. You can send us all the necessary information digitally in advance. If you are travelling in a larger group, we kindly ask you to choose a contact person for the Check-In at the hotel. Please note that you must present a valid digital European COVID certificate at check-in. We are required by law to check your Green Pass at check-in. If you do not have a certificate, we request that you present a recognised PCR test or valid rapid antigen test no older than 48 hours before arrival. Children under 12 years of age are not required to present a digital European COVID certificate or test at check-in.
Your holidays at Ganischgerhof
Your holiday with us is carefree with all the comforts and conveniences. These three rules lead to a comfortable holiday at the Ganischgerhof.
- Because we care about the health of you, our guests and our staff, we have developed reliable hygiene concepts for all areas of the hotel. The restaurant, bar, wellness area and communal rooms can be used without restriction after presenting a valid digital European COVID certificate at the Check-In.
- Outside the hotel, you can also stay without certificate. However, we recommend that you get tested regularly for an untroubled and unrestricted holiday experience. The legal regulations in Italy stipulate that a valid European Green Pass is also required for the following activities, events, etc:
- for public events, e.g. in public bars and restaurants, at local festivals
- for overnight stays in communal dormitories of mountain refuges, mountain inns and youth hostels
- for theatre, concert or cinema performances with an audience of more than 50 %.
- for admission to public indoor swimming pools, thermal baths, gymnasiums and public wellness facilities
- Children under 12 years of age are not required to show a certificate in the above mentioned situations.
Exclusive service for our guests
Our house guests receive exclusive access to the Ganischgerhof. The restaurant and bar are temporarily closed to the public. We have also restricted the number of guests in the hotel. In this way we can ensure maximum security for our guests and employees.
Hygiene and cleanliness
We guarantee meticulous hygiene and cleanliness in all areas and we pay attention to sustainability and ecological compatibility. We provide at least one sanitizing gel dispenser in all common areas. Handrails, door handles, light switches, elevator buttons, remote controls, etc. are regularly disinfected several times a day. All employees in the Ganis world are tested regularly, which allows us to guarantee a protected area inside the hotel. In addition, our employees, whose body temperature is measured every day, wear mouth and nose protection and, in some areas, even disposable gloves or visors. Please understand that we have installed an infrared camera in the hotel, which measures the body temperature of all the people in the hotel. This is necessary to be able to react quickly and thus ensure the safety of all of us in the hotel.
Mouth and nose protection
In South Tyrol there is a general obligation to wear a mouth and nose protection if the distance of at least one metre cannot be maintained. Of course, the distance rules do not apply to guests who are from the same family or who are staying in the same room. Because we want to treat each other with respect and it is also required by law, we make it a point to always wear the mouth and nose protection throughout the hotel – except when you are seated.
We have adapted our gastronomic area so that we can easily maintain the minimum, reasonable and legally prescribed distance. Our spacious hotel also offers all the freedom you need during your meals. As usual, our employees serve all culinary delights directly at your table or, if you wish, in your room. In addition to this, we do not offer buffets anymore, serving everything directly at the table, leaving no wish unfulfilled.
For all catering establishments, from 05.08.2021, a valid digital European COVID certificate must be presented by all persons over the age of 12 to stay indoors.
Wellness and SPA
Our spacious Ganis SPA is open for you and awaits you for moments of peace and relaxation. The SPA&Garden Bar, the swimming pool and fitness room are available to you without restriction. sanitizing gel is available in several places, surfaces are regularly disinfected several times a day. Our team is looking forward to spoiling you with our various offers. A minimum distance of 2 metres applies in the sauna facilities.
Lifts and leisure activities
The Eggental Valley is still an insider tip with its natural landscape and plenty of space for outdoor activities. Together with the lift companies and all tourism operators, measures have been developed for your safety, so that you can enjoy an unforgettable and safe holiday in the Dolomites. Lift facilities, retail, gastronomy, mountain huts and sights in the Eggental Valley are accessible while maintaining high hygiene standards.
Outdoor activities / Ganis weekly program
Holidays fun in Eggental as usual. Our large area offers plenty of space for our guests.
- No need to wear masks outdoors, unless the minimum distance cannot be maintained.
- Our activity program, both indoors and outdoors, will take place as usual in compliance with safety measures.
- Public transportation is fully guaranteed. Again, there is an obligation to comply with general measures.
- Museums and attractions are open.
We are confident that you will have very special memories of your holiday during these extraordinary times. Nevertheless, we recommend that you prepare for your return journey and keep an eye on current developments.
Return journey to Germany
Before returning to Germany, we kindly ask you to observe the respective regulations in your own region.
Return journey to Switzerland
Returning to Switzerland is generally possible without quarantine requirements.
Return journey to Austria
Before returning to Austria, we kindly ask you to observe the respective regulations in your country.
We can hardly wait to welcome you back as our guests soon and are of course at your disposal for any questions at any time.
Ganis allround carefree holidays
Special times. Special measures. For a flexible holiday planning we have adapted our cancellation policy for you!
Existing bookings or new reservations can be cancelled free of charge or postponed up to 7 days before arrival. Already paid deposits can be converted into a voucher, which can be redeemed at an alternative date of your choice.
Our modified cancellation policy will be applied if the travel conditions change due COVID-19, in the specific if due to border closure, travel warning by the respective state or a positive test result from yourself. In the event of a positive PCR test or very last-minute changes on the part of the governments, cancellation or flexible rescheduling can also be applied free of charge within the 7-day period. In case of an early departure under the above-mentioned conditions, no further cancellation costs will be incurred. Only the stay including all enjoyed services until the day of departure will be charged. For all other cases are applied the standard cancellation conditions as stipulated in our GTCs.
If you are looking for relaxation and love activity opportunities away from crowds and large gatherings, staying at the Ganis on the sunny high plateau in Nova Ponente is just the right thing for you! Our in-house safety guidelines strictly follow regional and national health and hygiene regulations to guarantee you a safe and relaxing holiday experience. But that’s not all: we have specifically trained our staff to be at your disposal in any situation and for any questions you may have.
We look forward to your visit here in the Eggental Valley and to many happy moments together. Let’s celebrate and enjoy life together again! Together for a safe holiday in the Dolomites in South Tyrol!